Support 3d-berlin GmbH

Weberpassagen Shopping Center
(id: 100000)

Open Assistant

Would you like to open the "Shop-Tenant Update-Assistant" to easily create your "Content Update" description?

Leave this field blank to have your "ISSUE" be activated as soon as possible after accomplishment. However if you wish to schedule the activation to a specific date later in time (e.g. first day of the next month) you can do so here.

If you wish to attach files (e.g. logos, spreadsheets, screenshots) to this issue, you can do so by replying to the confirmation e-mail send to you right after you submitted this form.
For files larger than 5 MB we recommend WeTransfer.

Invalid 'Content Update' request

Another "Content Update" support request has already been submitted this week on Mon Nov 15 1976 by nobody. According to the Service Level Agreement only one "Content Update" per week is permitted.

If you believe there is a misunderstanding please contact our support team directly.

Alternatively you can exceptionally choose "General Customer Support" under "Issue" to submit the request anyway so that your input is not lost.

OK

Confirm 'Content Update' request

According to the Service Level Agreement / Service Contract only one "Content Update" per week is permitted. You will not be able to submit another "Content Update" this week.

Do you want to proceed?

Invalid 'Minor Software Update' request

Another "Minor Software Update" support request has already been submitted this month on Mon Nov 15 1976 by nobody. According to the Service Level Agreement only one "Minor Software Update" per month is permitted.

If you believe there is a misunderstanding please contact our support team directly.

OK

Confirm 'Minor Software Update' request

According to the Service Level Agreement only one "Minor Software Update" per month is permitted. You will not be able to submit another "Minor Software Update" in September 2017 after this one.

Do you want to proceed?

© 2017 3d-berlin GmbH

Shop-Tenant Update-Assistant

For your convenience you can open a live online demo of your products here.

Replace an existing shop tenant by a new one

Please enter each shop tenant replacement in a new line. Name the current shop first followed by "=>" and the name of the new shop. As an option you can add further information at the end after a colon.
Example:

  • Starbucks => Dunkin' Donuts: Starbucks on the second floor
  • Douglas => Jack Wolfskin
  •   :

Remove an existing shop tenant

Please enter each shop tenant you would like to remove in a new line. As an option you can add further information at the end after a colon.
Example:

  • Esprit
  • Zara Men: not Zara Women on the ground floor
  •   :

Add new shop tenant

Please enter each shop tenant you would like to add in a new line. You should add further information at the end after a colon, to describe the location of empty shop location.
Example:

  • Aldi: location is where last year Lidl was
  • The Body Shop: location is empty shop on second floor between 'Apollo Optik' and 'Tutto'
  •   :
© 2017 3d-berlin GmbH